Work Products

User Register

A register of users participating in the Review and Evaluation phase should be maintained, to allow for tracing of reports and control of the released system.

Confidentiality and Non-disclosure Agreement (NDA)

If the product contains instructional design strategies or navigation activities which are innovative, for example, then it is essential that all testers and/or evaluators of the product have signed an NDA before commencement of any activity.

Test Results

Records the results of tests and evaluations, including problems and anomalies.

Client Acceptance Authority

This may be a standard letter or a more formal document. It records the receipt of delivery and identifies the date received, the items delivered, and records the verification of any defined customer acceptance criteria. It is signed by the client.

Risk Management Report

Use a risk depiction method agreed to present risk assessment to the project team and the client.

End User Evaluation Reports

These document the results of testing and evaluation activities and usually require actioning.

Product Documentation

The level of details provided will depend on the end user environment, the requirements of the client and the complexity of the product.